IT News
'Operation Hangover' hackers exploit latest Windows zero-day
The unpatched vulnerability in Windows that Microsoft acknowledged on Tuesday has been used by a known Indian hacker group responsible for earlier "Operation Hangover" attacks, security company Symantec said....
Fire at Internet Archive reaffirms need for an Internet archive
The Internet Archive, a massive, publicly accessible online repository of everything on the World Wide Web, suffered major fire damage to one of its San Francisco facilities Wednesday night....
5 ways that BYOD is shaking up tech support
Amid the clamor of "bring your own device" (BYOD), a question lurks in the background: "What happens to technical service and support?" Concerns for the tech support function encompass the extremes, from agents being overwhelmed with calls, to their becoming inhabitants of a help desk ghost town....
National Geographic's IT Team Turns the Page on Mobile Apps
If National Geographic taught us anything over its 125-year history, it's this: Survival depends largely on adapting to constantly changing conditions....
Twitter rides high on IPO in stark contrast to rival Facebook
Twitter's first day of trading as a public company sits in sharp contrast to Facebook's troubled and disappointing IPO a year and a half ago....
Do-or-die time for Acer as it hunts for winning strategy
Best known for its low-cost laptops, Acer doesn't really inspire thoughts of premium products. But building high-end hardware could be the Taiwanese vendor's best shot as it looks for a way to rescue its struggling business....
How Many Data Scientists Does the World Really Need?
The buzz is all about 'Big Data' and how best to use it to generate actionable intelligence. To do this, companies will need to hire loads of highly trained, highly paid data scientists -- or will they?...
Federal Agencies on Track to Consolidate Data Centers
Congress looks to reduce the footprint of the government's IT infrastructure as agencies shift toward cloud computing, shared services and detailed reporting of government IT spending....
Customer-facing kiosks: Successes and pitfalls
Though not every experiment has yielded pay dirt, many organizations giving kiosks a go report minimal IT investment and improvement in customer satisfaction or employee self-service....
Google bans Windows Chrome extensions found outside the Chrome Web Store
The sad march towards tribal fiefdoms continued Thursday, as Google announced that it will only allow Chrome for Windows users to download extensions hosted by Google's own Chrome Web Store starting in January....
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