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2013 IT Outsourcing Year in Review: Grading Our Predictions

Last year, we predicted that 2013 would be the year that outsourcing governance finally grew up. We said outsourcing customers would take the reins with do-it-yourself deals. And we forecasted that local support would be a critical differentiator for service providers. Now it's time to see how those predictions panned out.
26-12-2013 | see all news | Print Send

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